i have face many problems because of your irregular or not proper customer service in Badlapur(w) , thane , 421503. . i have yours six months plan of 256 kbps . but its not regular. at the time of downloading the speed is not get more than 25kbps. at night also. the service provided by our local net(yours) is very bad as compare to any other local net service. and twice or thrice in a week your connection was not available. i am requesting you to please see the problem and rectify that. you or your company please talk with the respactive center. i will waiting for your reply.