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O General AC Customer Care Email ID

Corporate Office
E-mail: info@etageneral.com    

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Pls can u help me out .....
dear sir i have purchase ogeneral window ac on 21/4/2012 model number ogeneral axgb 18 arth/1.5 ton window ac remote ... from technocity ( Great Easter aplliances pvt ltd ) 15/b sarat bose road kolkata 20 bearing bill mr no Tc/bmr/00135/13-13 ......
i just called the person workin out there in the showroom ... i asked hey mr X  can u tell me the best window ac ....he said budget ....i said no budget but i want the best ... he said sir  go for "O general" .... i said ok book it for me .... then i said i want it now , he said sorry sir its not posssibe as the warehouse is far away from the city .... i said its hot so i  want it now ... then he said sorry sir ...i then said ok pls give me ur warehouse address i will go and collect it from there  ... he said are u sure sir ....i said yes ............... i drove for nearly 1 1/2 hours going then receiveing it and the driving back  1 1/2 hours  toltally took me 5 hours ... then i call my installer i said see its 7.30 pm and its hot i want to install it now ...he said ok i had earlier a samsung window ac .. so he just came and removed the samsung ac with the outer cover and then installed ur ac in that same place ...then he pluged it on but it was not working ...after sometime the compressor started working but not the fan .... so i told the installer he said sir as this is the new ac its not wiseable to  check it why dont u call the company guy i said ok ... the next day was sunday so i call this salesperson ... he said dont worry fiirst thing in the morning her will get this done but after repeated calling for more that 25 times to the salesperson + o general engineer ... they have not turned up ..... i guess this was the nest company ... but to my thinking its just the name but no service .... i am very very very dissapointed about the service .... pls pls pls  help me out  ... thanking you ...
chen shu  hua 
9051663577 
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