micromax nodal officer

+1 vote

i m fed up with ur custmer care services ... my tablet is undersupervision of ur centre M/s siya electronics .. from the date 15/10/2012 ..job sheet no R1210f2092326 ...

i want my money back ... due to their illitrate behaviour ...all time they gave me only sympathy or returns back my tablet ..

what to do ...plzzz help me ..can anyone ... or shd i go to consumer court ..

IMEI no. of my Tablet is .. 23001313012CE55

asked Nov 27, 2012 by anonymous

6 Answers

0 votes
sir actuly maine apne mobile  noida sector 18 ke pass service center mai mobile repaire ke liye diya tha, jo ki 40 days se uper ho gya hai bt avi yak mujhe ioska koi resulation ni mila hai
so,pls  ap is subject ko serious lekar hamara problem short out kare
thanks!


costemer name:- ajay raj paswan
answered Jan 9, 2015 by anonymous
0 votes
My Name is Gaurav Masoon. I have purchased New Micromax Unite A-106 Mobile on 19th Oct'2014 from Meerut. Within 2 months of purchasing, my set got switch off automatic.

I went to Service Centre (Care Centre_Ganga Plaza Mrt) on 13-Dec'14 to resolve this issue.They told me that "There was a mother board issue which could not be resolved from their end. Set to be dispatched to the company to resolve this issue & you had to wait between 15 to 20 days for getting your set". It was such a very long time to me although i aggred for the same.  

After a long time (20 Days), I went again for getting my set but as per your service centre, they didn't receive my set from the company.

They told me "You had to wait till 20-Jan'15 and also they were not sure, whether till 20 Jan'15 they would return my set or not"

1. Pls let me know i switched from Other Mobile Product to Micromax Mobile Product. Was this my mistake?.
2. I paid handsome money for this set inspite of this, i am not using it before 30 Days.
3. Is 30 day not a very long time?.  
4. Why i have not given any replacement if there was a long time period issue.  
5. I lost my business due to this service. Who will be responsible for this.
6. I am very frustrated. I want New H/set or money back within a single day.

Pls look into this case and do the needful on top most priority

H/SET     Micromax Unite 2 A106 Grey
EMEI NO. 911391309085489
Job Sheet NO. NA
My Contact NO : 9971673355
                        9219009999
                        9897666668
answered Jan 12, 2015 by anonymous
0 votes
dear sir,
      hum ek dukandar bol rahe hai, or humara shop jamshedpur k pass chandil m hai, jahan se aap ka service center mark servises sakchi m hai 40 k.m dur hai. main khud customer ka hand set leke wahan gya, to unhono kaha ki customer ko khud aana hoga or jiske naam per bill hua hai use hai aana hoga. nahi to hum  cell received nahi karenge.so plz help me
 rohit communication
 chandil
9308451411
answered Feb 11, 2015 by anonymous
0 votes
To
The nodal officers
Micromax
Sir;
This is to bring to your kind attention that I purchased Micromax A-94 bolt...on 9th April 2014.due to some technical problem I submitted it at your service center.. M/sAvj communication; Hudson lane;kings way camp on15th October 2014 and I have not got my handset till today.. 16th Feb 2015..sir I am really upset with the response..I called up many times at the customer center but of no use...they tell me to wait for another one week. My complaint no is-2201151674...sir kindly help.sir it is more than four months ....as a customers its my right to take necessary actions.
Complaint done by
Mrs Rupali.
answered Feb 16, 2015 by anonymous
0 votes
i am upset with the response of the custmer care services......when i go to the service center they tell me to wait for a week ....this is happening since last four months......
i purchased A-94 bolt on 9 th april 2014 .due to some technical fault i submitted the handset at your service centerM/S AVJ COMMUNICATIONS,HUDSON LANE ,KINGSWAY CAMP, on 15th october 2014..my jobsheet no-N03076411412779116....and have recieved no response till today 17th febuary 2015....
what to do.....my complaint no -mmx-2201151674 ...PLZZ HEIP ME....CAN ANYONE....OR SHOULD I TAKE NECESSARY ACTION...
THIS IS LAST AND FINAL CALL...
DATE -17TH FEB-2015
answered Feb 17, 2015 by anonymous
0 votes
Sir/Madam
>                   The undersigned had submitted a MicroMAX handset
> bearing No. Canvas Knight A-350 B Gold IMEI No. 911357700217096 &
> 911357700317599, with 4911 Display Touch screen not working/5301 no
> charging problem vide Job Card No. N020123-0515-16783856 (copy
> attached). The representative at the counter assured 15 days of
> repairing, as it was a minor and common fault.
> But it is regretted to point out that today after 25 days have lapsed.
>                       It is brought to your kind notice that if the
> demand is not met, the undersigned shall be compelled to approach
> competent judicial body and all expenses borne in the due coarse of
> time, shall be on your account
answered Jun 17, 2015 by anonymous

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