My Name is Gaurav Masoon. I have purchased New Micromax Unite A-106 Mobile on 19th Oct'2014 from Meerut. Within 2 months of purchasing, my set got switch off automatic.
I went to Service Centre (Care Centre_Ganga Plaza Mrt) on 13-Dec'14 to resolve this issue.They told me that "There was a mother board issue which could not be resolved from their end. Set to be dispatched to the company to resolve this issue & you had to wait between 15 to 20 days for getting your set". It was such a very long time to me although i aggred for the same.
After a long time (20 Days), I went again for getting my set but as per your service centre, they didn't receive my set from the company.
They told me "You had to wait till 20-Jan'15 and also they were not sure, whether till 20 Jan'15 they would return my set or not"
1. Pls let me know i switched from Other Mobile Product to Micromax Mobile Product. Was this my mistake?.
2. I paid handsome money for this set inspite of this, i am not using it before 30 Days.
3. Is 30 day not a very long time?.
4. Why i have not given any replacement if there was a long time period issue.
5. I lost my business due to this service. Who will be responsible for this.
6. I am very frustrated. I want New H/set or money back within a single day.
Pls look into this case and do the needful on top most priority
H/SET Micromax Unite 2 A106 Grey
EMEI NO. 911391309085489
Job Sheet NO. NA
My Contact NO : 9971673355